Health care with human touch

Terms & Conditions

Welcome to Lifeline Hospital. By accessing and using this website, you agree to comply with the Terms & Conditions mentioned below. These terms apply to all visitors and users who access our website, submit an enquiry, request an appointment, or use any information or services available through the website.

General Information

Lifeline Hospital website’s content is solely meant to be used for general informational purposes. We make reasonable efforts to ensure that the information published on the website is accurate and updated; however, Lifeline Hospital does not guarantee that all information will always be complete, accurate, current, or free from errors.

 

Lifeline Hospital reserves the right to modify, update, add, or remove website content, services, features, and these Terms & Conditions at any time without prior notice.

Medical Disclaimer

The medical information available on this website, including information about diseases, symptoms, treatments, procedures, healthcare services, and medical conditions, is provided for general awareness and informational purposes only.

This website’s content should not be used as a replacement for expert medical advice, diagnosis, or care. Patients should consult a qualified healthcare professional for advice based on their individual medical condition and requirements.

In case of a medical emergency, please seek immediate medical assistance and do not rely on website forms, callback requests, emails, or other online communication methods.

Appointment and Callback Requests

Submitting an appointment or enquiry form through the website does not automatically confirm an appointment with a particular doctor, department, or service.

Appointment availability is subject to doctor availability, department schedules, hospital operations, and other relevant factors. The hospital may contact the user to confirm or discuss the appointment request.

Callback Response Time

The website may display a message stating “Get call back in 30 minutes.”

The stated 30-minute callback time is an estimated or intended response time and does not constitute a guaranteed callback time. Response times may vary depending on enquiry volume, staff availability, technical issues, incorrect or unreachable contact details, hospital operations, or other circumstances.

Failure or delay in receiving a callback within 30 minutes shall not, by itself, create any right to compensation or claim against Lifeline Hospital, subject to applicable laws and regulations.

Users are requested to provide correct and reachable contact information while submitting the form.

Doctor and Service Availability

Information regarding doctors, consultation timings, departments, treatments, procedures, facilities, health checkups, and other healthcare services displayed on the website may change from time to time.

The availability of a particular doctor, treatment, procedure, facility, room, or healthcare service is subject to availability at the relevant time. Users are advised to contact Lifeline Hospital directly for confirmation before relying on any information regarding availability or scheduling.

Website Content

All text, images, graphics, logos, videos, designs, and other materials published on this website are provided for informational and communication purposes.

Unless otherwise stated, the content available on the Lifeline Hospital website may not be copied, reproduced, modified, republished, distributed, or used for commercial purposes without prior permission.

Third-Party Links

The Lifeline Hospital website may contain links to third-party websites, platforms, social media pages, maps, payment services, or other external resources.

These links may be provided for convenience or additional information. Lifeline Hospital does not control third-party websites and is not responsible for their content, availability, accuracy, security, privacy practices, or services.

Users access third-party websites at their own discretion.

Website Availability

Lifeline Hospital makes reasonable efforts to maintain the availability and functionality of this website. However, uninterrupted, secure, or error-free access cannot be guaranteed at all times.

The website or certain features may temporarily become unavailable due to maintenance, technical issues, server problems, internet connectivity, security requirements, upgrades, or circumstances beyond our reasonable control.

Limitation of Liability

Lifeline Hospital shall not be liable for any loss or damage resulting exclusively from reliance on general information supplied on this website, to the extent permitted by relevant legislation. From temporary website unavailability, technical errors, or delays associated with website-based services.

Nothing in these Terms & Conditions is intended to exclude or restrict any legal, statutory, patient, or consumer rights that cannot be excluded or restricted under applicable law.

Information Submitted Through Website Forms

Users may be required to provide information such as their name, mobile number, WhatsApp number, appointment details, or message when submitting an enquiry or appointment form.

Users are responsible for ensuring that the information submitted through the website is accurate and complete.

The information submitted may be used by Lifeline Hospital or its authorised representatives to respond to enquiries, coordinate appointments, communicate regarding requested healthcare services, and provide related assistance, subject to applicable privacy practices.

Changes to These Terms & Conditions

Lifeline Hospital may update or modify these Terms & Conditions from time to time. Any changes will become effective once the revised terms are published on this website.

Users are encouraged to review this page periodically for any updates.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to existing legislation, any dispute pertaining to the use of this website will fall under the jurisdiction of the relevant Maharashtra courts.

Contact Us

If you have any questions regarding these Terms & Conditions or the use of the Lifeline Hospital website, you may contact us through the contact details provided on our website.

Lifeline Hospital

Panvel, Maharashtra, India

Website: lifelinepanvel.com

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Thank you for trusting Lifeline Hospital!

We’ve received your details successfully. Our care team will reach out to you within 30 minutes to guide you further. We look forward to helping you.